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The infrastructure necessary to supply utilities may be provided by the network operator, or increasingly, by an independent provider (to an agreed design that is then ‘ adopted’ by the network operator). Delays in connection persist, despite the introduction of connection performance standards for suppliers, and the threat of fines.
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It has been cited as the most common cause of delay in construction projects (ref British Property Federation), particularly on larger projects where multiple connections may be required or where the existing infrastructure may need to be extended or reinforced. Under certain circumstances, there is a statutory right to connection (see statutory undertakers for more information).Įnsuring that utilities are supplied to developments is vitally important, not just for the completed development, but also for the construction process itself. Utilities providers may be considered to be ‘ statutory undertakers’ with statutory rights (such as the right to carry out certain works without obtaining the normal permissions) and obligations (such as the supply of utilities).
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Utilities providers may be responsible for the infrastructure that supplies the utilities, or the infrastructure may be provided by another organisation. There are also a number of independent consumer organisations such as Energy Watch.